Terms of Service

1. Service Agreement

By booking a cleaning service with Tidy Up, you agree to these Terms of Service. These terms apply to all residential and commercial cleaning services provided by Tidy Up, its employees, and subcontractors. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any changes.

2. Booking and Cancellation

All cleaning appointments must be booked through our website, by phone, or by email. We require at least 24 hours' notice for cancellations or rescheduling to avoid any fees.

• Cancellations made more than 24 hours in advance incur no charge.
• Cancellations made with less than 24 hours' notice may be subject to a fee equal to 50% of the scheduled service cost.
• No-shows will be charged the full amount of the scheduled service.
• We will make every effort to reschedule at a mutually convenient time.

3. Pricing and Payment

All prices are provided as estimates based on the information you supply. Final pricing may be adjusted if the scope of work differs from the initial assessment. Payment is due upon completion of service unless otherwise agreed in writing.

• We accept credit cards, debit cards, and electronic payments.
• Quotes are valid for 30 days from the date issued.
• Additional services requested on-site will be quoted before work begins.

4. Liability Limitations

Tidy Up carries comprehensive liability insurance and takes every precaution to protect your property. However, our liability is limited as follows:

• We are not responsible for pre-existing damage, wear and tear, or items of extraordinary value not disclosed prior to service.
• Claims for damage must be reported within 24 hours of service completion.
• Our total liability for any single incident shall not exceed the cost of the cleaning service performed.
• We are not liable for indirect, incidental, or consequential damages.

5. Satisfaction Guarantee

We stand behind the quality of our work. If you are not completely satisfied with our service, contact us within 24 hours and we will return to re-clean any areas of concern at no additional charge. Our satisfaction guarantee covers the specific areas addressed in your service agreement and does not extend to areas not included in the original scope of work.

6. Indemnification

You agree to indemnify and hold harmless Tidy Up, its employees, and subcontractors from any claims, damages, or expenses arising from your use of our services, including but not limited to claims related to hazardous materials, undisclosed property conditions, or unsecured valuables left on the premises during service.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Tidy Up operates. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration in the jurisdiction of our primary business location.

8. Changes to Terms

Tidy Up reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the revised terms. We encourage you to review this page periodically for updates.

Questions About These Terms

If you have questions about these Terms of Service, please contact us at [email protected] or call (555) 000-TIDY.