Privacy Policy

1. Information We Collect

At Tidy Up, we collect information that you voluntarily provide to us when you request a quote, book a service, or communicate with our team. This may include:

• Personal details: Your full name, email address, phone number, and mailing address.
• Property information: Property type, square footage, and specific cleaning requirements.
• Scheduling data: Preferred service dates, times, and frequency preferences.
• Payment information: Billing address and payment method details (processed securely by our payment provider).

2. How We Use Your Information

We use the information we collect to provide and improve our cleaning services. Specifically, we may use your information to:

• Schedule and coordinate cleaning appointments.
• Communicate service updates, confirmations, and reminders.
• Process payments and send invoices.
• Respond to inquiries and provide customer support.
• Improve our services and develop new offerings.
• Send promotional communications (only with your consent).

3. Data Protection Measures

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website.
• Secure, encrypted storage for personal and payment data.
• Access controls that limit employee access to personal data on a need-to-know basis.
• Regular security assessments and updates.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment processors: To process your payments securely.
• Legal requirements: When required by law, regulation, or legal process.
• Service providers: Trusted partners who assist in operating our website and services, bound by confidentiality agreements.

5. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. These cookies help us understand how visitors interact with our site so we can improve our content and functionality. You can manage your cookie preferences through your browser settings at any time.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

7. Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected] or call us at (555) 000-TIDY.